Careers

El Centro de Corazón was founded in 1994 in Houston’s impoverished East End community as a social service organization with an initial focus on early childhood development. Over the years, El Centro expanded its focus to include the overall health of residents of the East End and the greater Houston area.  Today, El Centro is a designated Federally Qualified Health Center (FQHC) with three health centers that offer pediatric and adult primary care, women’s health services, pediatric and adult dental care, and behavioral health services.  El Centro is also providing primary care services in The Harris Center for Mental Health and IDD’s Southeast clinic.  Additionally, El Centro is recognized by the National Committee for Quality Assurance (NCQA) as a Patient Centered Medical Home – Level 1 at its John S. Dunn Health Center.

Interested candidates should submit a cover letter and resume to careers@elcentrochc.org or fax to 832-494-1636 for consideration.

No phone calls please.

We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Current Job Opportunities

Medical Assistant (Bilingual English/ Spanish)

Overview Under the direction of the Clinic Manager, performs clinical skills in a medical care environment to all El Centro’s patients. The Medical Assistant is a member of the interdisciplinary medical team of the health center (OB/GYN, Family Practice, and Pediatric practice).

Duties and Responsibilities

  • Maintains first line contact with all clients who come into clinical care area.      
  • Performs routine intake procedures such as height, weight, temperature, pulse and blood pressure readings, and respiration;
  • Assists with office procedures;
  • Responsibility for assisting with triage of clients and routing of charts to appropriate provider;
  • Assists medical providers with examination and treatment of patients., ensure cleanliness of exam rooms, and sterilization as required;
  • Assists with translation/interpretation as needed;
  • Screens clients for visual acuity using Snellen method and conducts audiometry exams;
  • Responsible for maintenance of medical/laboratory equipment  to include quality controls on a regular basis;
  • Responsible for routine laboratory procedures including but not limited to various dipsticks, urinalysis, hematocrit, glucose screening, gram stains, and other procedures as approved by health center policies and CLIA standards.                          

                 

Non-essential Functions

  • Performs other related duties as assigned or requested;
  • Maintains supply room and orders supplies on a monthly basis;
  • Informs clinic manager of problems within the clinic.

 

Qualifications

  • Certified or registered medical assistant; required;
  • Fluent in Spanish and English; Required;
  • High school diploma or equivalent; Required;
  • 1 year previous experience strongly preferred;

 

To Apply Please submit resumes to careers@elcentrochc.org.

Psychiatrist

Overview 

Under the direction of the Behavioral Health Services Director, delivers care commensurate with training and experience to all El Centro’s patients. Delivers care appropriate for an outpatient, primary care FQHC with a multicultural, multilingual patient population.

Duties and Responsibilities

  • Psychiatrist will provide care in the disciplines of general psychiatry by planning and carrying out psychiatric evaluations, medication management, and psychotherapy for children and their families.

 

Qualifications

  • Must have a valid medical license to practice in Texas, and be in good standing 
  • Have experience working in a high volume clinic environment
  • A graduate of a formal accredited medical school and certified to practice by Texas State Board
  • Preferably Board Certified in Psychiatry with a high level of competency in working with mental health issues, children and adolescents, families and diverse cultural, ethnic, and socio-economic settings
  • Interest and/or experience in collaboration with interdisciplinary health teams
  • Possess unrestricted DEA certificate
  • Excellent organizational, interpersonal, oral, and written communication skills
  • Bilingual (Spanish/ English) preferred. 

 

Continuing Education and Training Requirements

Participates in trainings required by licensure and/or by the funding source.

To Apply

Please submit resumes to careers@elcentrochc.org.

 

Mental Health Therapist - (School Based) Bilingual-Spanish

Overview  Under the direction of the Behavioral Health Services Director, School-Based Mental Health Therapist will be responsible for providing services related to the delivery of mental health care to assigned students at the designated school location and will provide consultation services to the school staff to support the overall mental health goals of the student and school. This fully licensed psychotherapist will provide individual, family, and group psychotherapy services to children, adolescents, adults, and families. The mental health therapist will work closely with school staff and children and their families, participating in meetings on behalf of the health center and student. BHS is required to be fluent in Spanish.

Duties and Responsibilities

  • Collaborates with school staff, including teachers, principal and counselors to meet the mental health needs of students, thereby reducing behavioral barriers to learning.
  • Screens new clients to identify presenting problems, address urgent issues and /or provide immediate referral as needed in accordance with school district and agency policies.
  • Provides individual and family therapy to adults, adolescents, and children experiencing biopsychosocial stressors.
  • Well-practiced in all psychotherapeutic modalities with a strong emphasis on effective treatment for childhood disorders.
  • Provides consultation services to school staff regarding mental health issues of students.
  • Maintains regular contact with parent/ guardian of each student (when appropriate).
  • Provides brief intervention and crisis intervention as needed in accordance with school district and agency policies.
  • Provides continuity of care during school breaks/vacations by providing care at the health center.
  • Administers initial student assessments
  • Conducts psychosocial assessments
  • Collaborates with teachers, school staff and student’s physician to develop treatment plans.
  • Re-assess and completes new treatment plans as indicated.
  • Writes and maintains progress notes for all encounters and other documentation as appropriate with the ability to meet documentation deadlines.
  • Performs billing activities according to health center procedures.
  • Conducts appropriate discharge of students.
  • Maintains and updates client record.
  • Ensures that therapeutic interactions are sensitive to and in accordance with family’s cultural needs and interests.
  • Makes appropriate referrals for students, including psychiatric (within or outside of agency)
  • Participates in the collection of mental health information and student outcomes data to be used to monitor the overall performance and effectiveness of services provided.
  • Obtains patient records when needed (local medical and mental health agencies).
  • Engages in community outreach and provides community presentations when needed.
  • Performs case management duties as necessary
  • Participates in case staffing and administrative meetings
  • Participates in clinical supervision and seeks peer consultation as needed.
  • Ability to work a full-time schedule. Provide 8 hours of direct patient care.
  • Maintains productivity as assigned by Director of Behavioral Health Services.
  • Other duties as assigned and abides by agency’s policies and procedures and Behavioral Health Department Policies and Procedures

 

Qualifications

  • Master’s degree from an accredited college or university in the social or behavioral sciences.
  • Previous counseling experience (minimum of 2 years) with strong emphasis on effective treatment for childhood disorders. Experience in the medical field and or school setting working with mental health issues preferred, as well as with families, groups, and diverse cultural, ethnic and socio-economic settings.
  • Licensed to provide therapy by state board pertaining to individual’s profession (Psychologist, LMFT, LPC, LCSW, LMSW), bilingual (Spanish), abides by respective licensing board Code of Ethics and maintains in good standing with the credentialing board.
  • In-depth knowledge of DSM-V; well-practiced in all psychotherapeutic methodologies; Strong knowledge of trauma-informed treatments, Evidence-Based Models, child development, crisis intervention, and family systems.
  • Strong clinical and assessment skills, cultural competence, basic casework skills (referrals, advocacy) and strong verbal and written communication skills.  
  • Flexibility to be able to work in different work settings and environments, ability to work as part of a multi-disciplinary team, ability to provide vision, feedback, and creativity to a growing and changing mental health department.
  • Will need to adapt to various work spaces – exam rooms, community health center/ school offices. Travel is required to the health center and to collaborating schools.

 

Mental Demands Mentally challenging position due to continuous exposure to extreme issues and mental health trauma.

Physical Requirements Required to sit, stand, walk and move about throughout the day; manual dexterity to handle, or feel objects, tools, or controls; reach with arms and hands; occasionally climb stairs; balance, stoop, kneel or crouch occasionally; talk and hear; vision abilities required include close vision, distance, color and peripheral vision, depth perception and ability to focus.  Occasionally lift and/or move up to 25 pounds.

Working Conditions For the most part, ambient room temperatures, lighting and a traditional office environment exists.  May experience traumatic situations including psychiatric and medical crisis situations within the environment; some exposure to hazardous materials or physical risks requiring basic safety precautions; exposure to blood borne pathogens requiring PPE.  Exposure to virus, disease, and infection.

To Apply Please submit resumes to careers@elcentrochc.org.  

Family Medicine Physician (John S. Dunn Health Center)

Overview  Under the direction of the Medical Director, provides high quality, evidence-based medical care in the discipline of general medicine by planning and carrying out medical care programs.  Examines patients to determine presence of disease and to establish preventive health practices, prescribes and administers medications and immunizations, and performs a variety of medical duties, as within the scope of his/her practice.

Duties and Responsibilities

  • Works independently using his/her best professional judgment to provide and arrange for comprehensive medical services in an outpatient setting.
  • Examines patients using medical instruments and equipment, interprets laboratory and diagnostic studies and makes appropriate specialty referrals.
  • Perform outpatient procedures in accordance with El Centro de Corazón’s credentialing and privileging policy.
  • Provide consultation to other providers and medical staff in a team environment either in person or by telephone.
  • Assess patient needs for specialty referrals, diagnostic and inpatient care and make appropriate referrals for services. 
  • Responsible for accurate and timely documentation of all interactions with patients in accordance with ECDC policy.
  • Assist the clinic manager in the evaluation and supervision of clinical and auxiliary staff.
  • Works closely with the Medical Director, Director of Operations and other, appropriate staff and administration to identify, develop, and implement the comprehensive clinical services and preventive services.
  • Assists in internal quality control audits and renders care in accordance with quality and standards as established by El Centro and its regulating bodies.
  • Provide clinical supervision to midlevel providers, including appropriate auditing and signing off on charts.
  • Provides indirect supervision of medical assistants and lab personnel in area of specific support services for patient care delivery. 
  • Supervise medical residents and other trainees
  • Work with Medical Director and Quality Program Senior Manager on various quality improvement projects
  • Maintains credentials and continuing education for practice as defined by his/her specialty Board, to include licensure, certification, and continuing medical education.
  • Other duties or responsibilities as assigned by Medical Director.
  • Attends all required staff meetings, provider meetings, and actively participate in appropriate subcommittees as directed by the Medical Director. 

 

Qualifications

  • Graduation from an accredited medical school with a degree of Doctor of Medicine or Doctor of Osteopathy. 
  • Successful completion of an accredited Family Medicine Residency with minimum 2 years Family Medicine experience required
  • Must have a valid license to practice in Texas and experience working in a high volume clinic environment.
  • Board Certified.
  • Current CPR, BLS or ACLS certification
  • Bilingual (Spanish/English) preferred.
  • Must enjoy working in a multi-cultural environment.
  • Knowledge of professional and ethical standards of health care delivery.

 

Requirements

Required to sit, stand, walk and move about throughout the day; manual dexterity to handle, or feel objects, tools, or controls; reach with arms and hands; occasionally climb stairs; balance, stoop, kneel or crouch occasionally; talk and hear; vision abilities required include close vision, distance, color and peripheral vision, depth perception and ability to focus.  Occasionally lift and/or move up to 25 pounds.

To Apply Please submit resumes to careers@elcentrochc.org.  

Behavioral Health Specialist

Overview Psychotherapist provides individual, family and group psychotherapy services to children, adolescents, adults and families. As a member of a multidisciplinary team, provides clinical consultations with medical providers. Additionally provides brief and crisis interventions to primary care patients as needed.

Duties and Responsibilities

  • Provides individual, family and group therapy to children, adolescents, and adults
  • Provides direct support to health center medical staff
  • Provides brief intervention and crisis intervention as needed
  • Administers initial patient assessments
  • Conducts psychosocial assessments
  • Collaborates with physicians and other providers to develop treatment plans
  • Re-assess and completes new treatment plans as indicated
  • Writes and maintains progress notes for all encounters. Ability to meet documentation deadlines
  • Performs billing activities according to agency procedures
  • Conducts appropriate discharge of patients
  • Maintains and updates client record
  • Makes appropriate referrals for clients, including psychiatric (within or outside of agency)
  • Obtains client records when needed (local medical and mental health agencies)
  • Engages in community outreach and provides community presentations when needed
  • Performs case management duties as necessary
  • Participates in case staffing and administrative meetings
  • Participates in clinical supervision and seeks peer consultation as needed
  • Ability to work a full-time schedule. Provide 8 hours of direct patient care
  • Maintains productivity as assigned by Behavioral Health Services Director
  • Other duties as assigned and abides by agency’s policies and procedures and Behavioral Health Department Policies and Procedures

 

Qualifications

  • Master’s degree from an accredited college or university in the social or behavioral sciences
  • Previous counseling experience (minimum of 3 years) with strong emphasis on effective treatment for childhood disorders. Experience in the medical field working with mental health issues preferred, as well as with families, groups, and diverse cultural, ethnic and socio-economic settings
  • Licensed to provide therapy by state board pertaining to individual’s profession (Psychologist, LMFT, LPC, LCSW), bilingual (Spanish), abides by respective licensing board Code of Ethics and maintains in good standing with credentialing board
  • In-depth knowledge of DSM-V; well-practiced in all psychotherapeutic methodologies; Strong knowledge of trauma informed treatments, Evidence Based Models, child development, crisis intervention, and family systems
  • In-depth knowledge of DSM-V; well-practiced in all psychotherapeutic methodologies; Strong knowledge of trauma informed treatments, Evidence Based Models, child development, crisis intervention, and family systems
  • Strong clinical and assessment skills, cultural competence, basic casework skills (referrals, advocacy) and strong verbal and written communication skills
  • Flexibility to be able to work in different work settings and environments, ability to work as part of multi-disciplinary team, ability to provide vision, feedback and creativity to a growing and changing mental health department

 

Physical/Mental Demands: Mentally challenging position due to continuous exposure to extreme issues and mental health trauma. 

Physical Requirements

Required to sit, stand, walk and move about throughout the day; manual dexterity to handle, or feel objects, tools, or controls; reach with arms and hands; occasionally climb stairs; balance, stoop, kneel or crouch occasionally; talk and hear; vision abilities required include close vision, distance, color and peripheral vision, depth perception and ability to focus.  Occasionally lift and/or move up to 25 pounds.

Working Conditions

For the most part, ambient room temperatures, lighting and a traditional office environment exists.  May experience traumatic situations including psychiatric and medical crisis situations within the environment; some exposure to hazardous materials or physical risks requiring basic safety precautions; exposure to blood borne pathogens requiring PPE.  Exposure to virus, disease, and infection.

To Apply Please submit resumes to careers@elcentrochc.org.  

Behavioral Health Consultant - Family Practice

Overview  Under the direction of the Behavioral Health Services Director, the Behavioral Health Consultant (BHC) is a licensed behavioral health provider who will function as an integral member of the primary care team, providing brief consultative visits to children, adolescents, adults and their families. This provider will work to support integration of services between the medical and behavioral health care rendered to the patients in the form of brief interventions.

The BHC plays the primary role in detecting and addressing a broad spectrum of behavioral health issues in the setting of primary care with an aim of early identification and quick resolution for as many patients as possible. The BHC is an integral member of the care team, providing consultative services for behavioral health issues as they relate to physical health diseases and diagnoses.  Delivering evidence-based brief interventions to a large variety of patients with emotional and mental health issues seen in the primary care setting is at the core of this position.  At times, the BHC will meet with the patients for a single visit and provide recommendations to the primary care provider in order to enhance the patient’s overall well-being.  If needed at the recommendation of the BHC, they will schedule patients for a longer encounter with the goal of further assessment with appropriate follow up care with a BHS.

Duties and Responsibilities

  • Maintain a visible presence in the clinic to support behavioral health efforts
  • Provide direct behavioral health consultation to primary care providers
  • Perform brief behavioral interventions to patients
  • Perform brief, limited follow up visits for appropriate patients
  • Evaluate crisis situations and apply appropriate interventions
  • Actively participate in meetings that support El Centro de Corazón’s (ECDC) integrated primary care behavioral health care model
  • Conduct risk assessments as needed
  • Conduct initial patient assessments as needed
  • Conduct psychosocial assessments
  • Document and maintain clinical records including writing progress notes with interventions performed, developing treatment plans, and documenting recommendations made to primary care provider in a timely manner
  • Conduct appropriate discharge of patients
  • Facilitate referrals to Behavioral Health Specialists (BHS) to ensure a smooth transition to traditional therapy models of care
  • Provide individual, family and group psychotherapy services as needed
  • Perform case management duties as necessary
  • Participate in case staffing and administrative meetings
  • Provides and participate in clinical supervision to LPC-Interns and peers as needed
  • Educate primary care team in the basic principles of brief behavioral and cognitive behavioral interventions and reinforces their use in the medical visit.
  • Support other programs at El Centro by providing behavioral health education and other duties as assigned
  • Conduct psychotherapy services (individual, family and group) to assist BHS Department as necessary

 

Qualifications

  • Masters or higher degree in Counseling Psychology or Social Work
  • Previous counseling experience with strong clinical skills with a focus on children and adolescents.  Experience in the medical field working with mental health issues preferred, as well as with families, groups, and diverse cultural, ethnic and socio-economic settings. 
  • Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental health conditions.
  • Should be comfortable  with the pace of primary care, working with an interdisciplinary team and have good communication skills.
  • Licensed to provide therapy by Texas State board pertaining to individual’s profession (LMFT, LPC, LCSW).
  • Bilingual with ability to read, write and speak Spanish.
  • In-depth knowledge of DSM-V; strong knowledge of different counseling methodologies and techniques. Knowledge and experience in family systems.  Strong knowledge of trauma informed treatments and evidence based models.
  • Strong clinical and assessment skills, cultural competence, basic casework skills (referrals, advocacy) and strong verbal and written skills.
  • Flexibility to be able to work in different work settings and environments, ability to work as part of multi-disciplinary team, ability to provide vision, feedback and creativity to a growing and changing mental health department.

 

Environmental/Working Conditions:  BHC must work in provider area in close proximity to PCP.  BHC will need to adapt to various work spaces including exam rooms and administrative offices. 

Mental Demands Mentally challenging position due to continuous exposure to extreme issues and mental health trauma.

Physical Requirements Required to sit, stand, walk and move about throughout the day; manual dexterity to handle, or feel objects, tools, or controls; reach with arms and hands; occasionally climb stairs; balance, stoop, kneel or crouch occasionally; talk and hear; vision abilities required include close vision, distance, color and peripheral vision, depth perception and ability to focus.  Occasionally lift and/or move up to 25 pounds.

Working Conditions For the most part, ambient room temperatures, lighting and a traditional office environment exists.  May experience traumatic situations including psychiatric and medical crisis situations within the environment; some exposure to hazardous materials or physical risks requiring basic safety precautions; exposure to blood borne pathogens requiring PPE.  Exposure to virus, disease, and infection.

To Apply Please submit resumes to careers@elcentrochc.org.  

Client Services Representative (CSR)

Overview  Under the direction of the Clinic Manager, the CSR is a member of a multidisciplinary team.  The CSR professionally greets patients and visitors, handles and routes calls, makes appointments and follow-up phone calls, is responsible for accurate data entry and performs diverse clerical duties as required.

Duties and Responsibilities

  • Maintains confidentiality of patients and staff.
  • Checks in patients and completes intake/registration paperwork.
  • Collects current and past payments from patients and safeguards funds.
  • Prepares paperwork for payment arrangements and/or refers patients to the eligibility specialist and/or case manager.
  • Assists patients with inquiries regarding insurance and account balances.
  • Assists with obtaining signed consents from patients/family members.
  • Enters patient information into data systems.
  • Performs pre-certification and authorization reviews.
  • Informs patients of required documents for eligibility and determines patients sliding fee scale according to the approved schedule.
  • Balances payments on a daily basis.
  • Answers phones and directs appropriately.
  • Schedules appointments.

 

Non-essential Functions

  • Works with Clinic Manager to provide coverage if out of office for illness, medical appointments, vacation, etc;
  • Reviews charts for accurate Registration forms;
  • Other duties as assigned.

 

Qualifications

  • High school diploma. 
  • Fluency in Spanish is required.
  • Warm, enthusiastic, energetic personality.
  • Good written and verbal communication skills.
  • Excellent customer service skills.
  • Strong self management skills.
  • Ability to manage time efficiently.
  • Excellent grammar, punctuation, spelling and proofreading skills.
  • Experience with data entry and word processing computer software.
  • Ability to organize, communicate and perform detailed functions.

 

Physical Requirements

Required to stand or walk as needed; sit for extended periods; manual dexterity to handle, or feel objects, tools, or controls; reach with arms and hands; occasionally climb stairs; balance, stoop, kneel or crouch occasionally; talk and hear; vision abilities required include close vision, distance, color and peripheral vision, depth perception and ability to focus.  Rarely lift and/or move up to 25 pounds.

Working Conditions

For the most part, ambient room temperatures, lighting and a traditional office environment exists.  Rarely may experience traumatic situations including psychiatric and medical crisis situations within the environment.  Exposure or potential exposure hazardous materials may exist, however not routinely.

To Apply Please submit resumes to careers@elcentrochc.org.  

Call Center Agent

Overview  Under the direction of the Clinic Manager, receives all incoming phone calls and provides general information in a friendly and professional way. Accountable for properly directing and transferring calls to specific departments/staff, and scheduling appointments.

Duties and Responsibilities

  • Manifest excellent customer service.
  • Answer phones and direct appropriately by transferring patient/customer calls to appropriate department/staff, or responding to customer requests.
  • Acknowledge patient/customer inquiries with courtesy and respect.
  • Provides patient/customer with service information.
  • Inform patient/customer of eligibility process and documents required.
  • Accurately schedule, reschedule, confirm and cancel appointments on a daily basis.
  • Ask questions to patient/customer when they don’t understand and make sure patient/ customer feel supported
  • Make corrections on inaccurately scheduled appointments, etc.
  • Identify, research, and resolve patient/customer concerns.
  • Follow up on patient/customer inquiries not immediately resolved.
  • Recognize and document data accurately in correlation to appointment type.

 

Non-essential Functions

  • Assists patients with inquiries regarding insurance and account balances.
  • Works with Site Administrator to provide coverage if out of office for illness, medical appointments, vacation, etc.
  • Other duties assigned on a regular daily basis

 

Qualifications

  • Excellent customer service skills.
  • Fluency in Spanish is required
  • High school diploma. 
  • Warm, enthusiastic, energetic personality.
  • Good written and verbal communication skills.
  • Strong self-management skills.
  • Ability to manage time efficiently.
  • Excellent grammar, punctuation, spelling and proofreading skills.
  • Experience with data entry and word processing computer software.
  • Ability to organize, communicate and perform detailed functions.

 

Physical Requirements

Required to stand or walk as needed; sit for extended periods; manual dexterity to handle, or feel objects, tools, or controls; reach with arms and hands; occasionally climb stairs; balance, stoop, kneel or crouch occasionally; talk and hear; vision abilities required include close vision, distance, color and peripheral vision, depth perception and ability to focus.  Rarely lift and/or move up to 25 pounds.

Working Conditions

For the most part, ambient room temperatures, lighting and a traditional office environment exists.  Rarely may experience traumatic situations including psychiatric and medical crisis situations within the environment.  Exposure or potential exposure hazardous materials may exist, however not routinely.

To Apply Please submit resumes to careers@elcentrochc.org.