Careers

El Centro de Corazón was founded in 1994 in Houston’s impoverished East End community as a social service organization with an initial focus on early childhood development. Over the years, El Centro expanded its focus to include the overall health of residents of the East End and the greater Houston area.  Today, El Centro is a designated Federally Qualified Health Center (FQHC) with three health centers that offer pediatric and adult primary care, women’s health services, pediatric and adult dental care, and behavioral health services.  El Centro is also providing primary care services in The Harris Center for Mental Health and IDD’s Southeast clinic.  Additionally, El Centro is recognized by the National Committee for Quality Assurance (NCQA) as a Patient Centered Medical Home – Level 1 at its John S. Dunn Health Center.

Interested candidates should submit a cover letter and resume to careers@elcentrochc.org or fax to 832-494-1636 for consideration.

No phone calls please.

El Centro de Corazón is an Equal Opportunity Employer.

Current Job Opportunities

Medical Assistant (Bilingual English/ Spanish)

Medical Assistants needed for OB/GYN, Family Practice, and Pediatric practice. The Medical Assistant is a member of the interdisciplinary medical team of the health center. This position is responsible for the intake work with patients as they enter the clinical care area. The medical assistant is a liaison between the front desk staff and the medical providers in the provision of care. Fluency in Spanish is required. Candidate must have Medical Assistant diploma, CPR certification, and 1-year minimum experience is required. Please submit resumes to careers@elcentrochc.org

Director of Behavioral Health Services

The Director of Behavioral Health Services is primarily responsible for the administrative oversight of the BHS Department.  Specifically, this position will provide leadership in planning, developing and directing all aspects of mental health care delivery in the organization.  This position will also have clinical care responsibilities and will serve as a public advocate for improved mental health services and access throughout the community.

Position Qualifications: Current advanced license to supervise clinicians and to provide therapy by state board pertaining to individual’s profession (LPC, LCSW, LMFT); Minimum of  3 years administrative experience in managing a behavioral health program; Minimum of 3 years’ experience working with a focus on children, adolescents, and families in clinical, health care, or psychiatric setting; Preferred bilingual (Spanish); Licensed in the State of Texas as a Licensed Psychologist, LCSW or LMFT or LPC-S with 3 + years of successful licensure and experience; Master’s or higher degree in Counseling Psychology or Social Work. Benefits include medical, dental, vision, 401K, company paid life insurance, FSA, Paid Holidays, and Paid Time Off. Clinic hours are typically Monday-Friday from 8am-5pm. We are accepting resumes and would love to hear from you! Please submit resumes to careers@elcentrochc.org

Quality Management Registered Nurse

El Centro de Corazon is actively seeking a highly motivated, Quality Management RN with a positive attitude for a full time position. The Quality Management RN serves as El Centro de Corazon’s Quality Officer and primary resource for expertise on performance improvement principles, priorities, and accreditation standards. Responsible for planning, organizing, and directing system-wide quality improvement initiatives for the organization. Ensures compliance with the organization’s Compliance/Performance Improvement Program, applicable State/Federal requirements, Accreditation Standards, Medicare/Medicaid and any other health plan guidelines identified.

Position Qualifications: Bachelor’s degree and active/unrestricted Registered Nurse license in Texas; 5+ years of experience in Quality Management; Master’s degree in Healthcare or Business Administration required;  5 additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a Master’s degree. We are conveniently located 15 minutes from Downtown Houston. Benefits include medical, dental, vision, 401K, company paid life insurance, FSA, Paid Holidays, Paid Time Off, and paid CE. Clinic hours are typically 8am-5pm Monday –  Friday. We are accepting resumes and would love to hear from you! Please submit resumes to careers@elcentrochc.org

Billing Manager

The Billing Manager is responsible for managing and overseeing the revenue cycle activities in accordance with the organization’s policies and procedures and ensures accurate and timely processing, collections and postings of insurance revenues.

Position Qualifications: Associate’s degree business related field; Bachelor degree preferred; Certified Professional Coder (CPC) or other medical coding certification preferred; 3 to 5 years of relevant healthcare revenue or medical billing cycle experience; Strong knowledge of clinical practice and revenue cycle management including third-party reimbursement guidelines and procedures; Experience with short term and long term budgeting and forecasting; Experience with FQHC billing and revenue cycle activities strongly preferred. Please submit resumes to careers@elcentrochc.org

Outreach and Enrollment Specialist (Bilingual-Spanish/English)

The Outreach and Enrollment Specialist (O/E Specialist) will work to provide outreach opportunities for community residents, as well as El Centro patients, who lack access to healthcare and health insurance. The O/E Specialist will assist applicants with eligibility determination and enrollments through the Health Insurance Marketplace, Medicaid and the Children’s Health Insurance Programs (CHIP).He/she will also be responsible for building/strengthening enrollment collaborations with local partner organizations. The overall goal for this position is to increase health insurance coverage and access to quality primary, health, dental and behavioral care for community residents and El Centro patients.

Position Qualifications: Oral and written communication skills at a level typically acquired through completion of a Bachelor’s degree program in public health, health education, communications or related program. An equivalent combination of education and experience will be considered; Knowledge of health and human services infrastructure, health insurance programs and public coverage options; Strong computer skills with proficiencies in Outlook, Word, PowerPoint, Excel, and internet-based applications; Ability to work independently and coordinate multiple tasks, as well as to enthusiastically communicate with potential enrollees; Ability to work effectively and professionally in a fast-paced environment; Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations; Bilingual (English/Spanish) is required; Must have at least two years of experience working with low-income populations in healthcare or human service field; Must have valid driver’s license; Must have reliable transportation; Must be able to travel with the use of personal vehicle. Working Conditions: For the most part, ambient room temperatures, lighting, and a traditional office environment exists; Exposure to outside weather conditions/elements. We are conveniently located 15 minutes from Downtown Houston. Benefits include medical, dental, vision, 401K, company paid life insurance, FSA, Paid Holidays, Paid Time Off, and paid CE. Clinic hours are typically 8am-5pm Monday –  Friday. We are accepting resumes and would love to hear from you! Please submit resumes to careers@elcentrochc.org

Behavioral Health Specialist

The Behavioral Health Specialist will provide individual, family and group psychotherapy services to children, adolescents, adults, and families. As a member of a multidisciplinary team provides clinical consultations with medical providers. Additionally provides brief and crisis interventions to primary care patients as needed.

Position Qualifications: Master’s Degree; State Licensed to provide therapy (Psychologist, LMFT, LPC, LCSW); previous counseling experience with strong clinical skills with children and their families; Bilingual (English/Spanish); valid driver’s license. We are conveniently located 15 minutes from Downtown Houston. Benefits include medical, dental, vision, 401K, company paid life insurance, FSA, Paid Holidays, Paid Time Off, and paid CE. Clinic hours are typically 8am-5pm Monday – Friday. We are accepting resumes and would love to hear from you! Please submit resumes to careers@elcentrochc.org

Client Service Representative (Bilingual – English/Spanish)

The Client Service Representative (CSR) is a member of a multidisciplinary team. The CSR professionally greets patients and visitors, handles and routes calls, makes appointments and follow-up phone calls, checks in patients and completes intake/registration paperwork, collects current and past payments, is responsible for accurate data entry and performs diverse clerical duties as required.

Position Qualifications: High school diploma required; Fluency in Spanish is required: Excellent customer experience: Strong self-management skills; Ability to manage time effectively; Experience with data entry and word processing computer software; Good written and verbal communication skills. We are conveniently located 15 minutes from Downtown Houston. Benefits include medical, dental, vision, 401K, company paid life insurance, FSA, Paid Holidays and Paid Time Off. Clinic hours are typically 8am-5pm Monday – Friday. We are accepting resumes and would love to hear from you! Please submit resumes to careers@elcentrochc.org

Senior Program Manager

The Senior Program Manager (SPM) is responsible for overall management, coordination, and supervision of multiple health center projects, programs, and contracts to ensure timely delivery of required objectives and timelines within the scope of program agreements and project budgets. Serves as the principal liaison, for external and internal stakeholders, to ensure effective and timely communication of project progress, issues, and plans for resolution of those issues. Provides leadership for current health center programs and development and implementation of new programs. Works closely and effectively with senior management, physicians, clinic managers, support staff, as well as outside consultants. mentors and assists in the development of project team members. Provides strategy and input in business development proposals.

Qualifications: Bachelor’s degree, Master degree preferred in business, scientific or healthcare discipline or equivalent experience; Minimum of 5 years of public health experience within a community health center, social service organization, or hospital system. i.e. managing the logistics of programs and or contracts, budgeting/forecasting, and developing/executing project plans. We are conveniently located 15 minutes from Downtown Houston. Benefits include medical, dental, vision, 401K, company paid life insurance, FSA, paid holidays and paid time off. Clinic hours are typically 8am-5pm Monday – Friday. We are accepting resumes and would love to hear from you! Please submit resumes to careers@elcentrochc.org.

Referral Specialist

The Referral Specialist assists patients and their families with referrals to specialty care services and/or other medical and social services. He/ she manages and processes patient referrals to outside specialties, hospitals, and clinics as indicated by medical providers. Assists referred patients with applications for insurance and other indigent health care programs. Acts as liaison between patients and outside hospitals and clinics.

Position Qualifications: High School Diploma or equivalent; One-year minimum experience as referral specialist in a healthcare setting; Knowledge of basic medical terminology and familiarity with provider specialties; Strong assessment of organizational skills; Strong cultural competence; Excellent interpersonal communication and written skills; Must be fluent in English and Spanish.  We are conveniently located 15 minutes from Downtown Houston. Benefits include medical, dental, vision, 401K, company paid life insurance, FSA, Paid Holidays and Paid Time Off. Clinic hours are typically 8am-5pm Monday – Friday. We are accepting resumes and would love to hear from you! Please submit resumes to careers@elcentrochc.org

 

EPIC Site Specialist

The EPIC Site Specialist is a key member of El Centro de Corazon’s operations team and is responsible for optimizing the organization’s PM/EMR/Billing/Report system applications.  The EPIC Site Specialist achieves these goals by creating benchmarking reports for the organization; providing analytic interpretation and education; ensuring benchmarking reports are interpreted and are understood by the organization’s leaders and support staff. The EPIC Site Specialist also provides training and support to clinical and non-clinical staff in the organization, focusing on assisting El Centro de Corazon to meet its operational, quality, and financial objectives.  This includes identifying opportunities for improvement, developing improvement approaches, creating process maps, tools, and educational materials.

Position Qualifications; Bachelor’s degree or greater in mathematics, engineering, computer science, information systems, statistics, or a related field; History of academic and professional success; Programming experience and a demonstrated interest in statistical analysis, informatics, analytics, or business intelligence is preferred; Familiarity with SQL, Crystal Reports, SAP, Oracle, MS SQL Server or other Database Management systems is a plus; Bilingual English/Spanish preferred but not required; Eligible to work in the U.S. without visa sponsorship. We are conveniently located 15 minutes from Downtown Houston. Benefits include medical, dental, vision, 401K, company paid life insurance, FSA, paid holidays and paid time off. Clinic hours are typically 8am-5pm Monday – Friday. We are accepting resumes and would love to hear from you! Please submit resumes to careers@elcentrochc.org