Updated March 25, 2020

At El Centro de Corazón our top priority is protecting the health and safety of our patients, staff members, and the communities we serve. We understand that this can be a confusing time, but we are committed to responding to your needs, partnering with other providers and health authorities and staying informed as this evolves in Harris County and the City of Houston. 

Most people who get COVID-19 will experience mild symptoms that they can easily manage at home. Please do not come to the clinic if you are experiencing any symptoms (cough, fever, difficulty breathing). If you develop symptoms of COVID-19 or believe you have been exposed to someone who tested positive for COVID-19, please call El Centro at 713-660-1880 and speak to our staff. El Centro staff will help you determine the next steps of where you should go. At this time El Centro does not have the ability to test for COVID-19; however, we hope to begin testing soon. Please call us to discuss your options.

What is El Centro doing to protect its patients and staff?

With Coronavirus/ COVID-19 in our city and county, the health and well-being of our patients and staff are our top priority. We are following the Centers for Disease Control and Prevention guidelines and the state and local authorities.

This includes:

  • Pre-screening patients to ensure the safety of others
  • Increasing cleaning and sanitation in our health centers
  • Requiring every staff member to adhere to the existing health and safety protocol including frequent handwashing and proper use of PPE (Personal Protective Equipment)
  • Group medical appointments, physical fitness classes and gardening activities are canceled until further notice
  • Providing only emergency dental services
  • Urging staff to stay home if they are sick

Are there any changes to El Centro’s hours of operation?

No, at this time all of our health centers will remain open to serve the needs of our community.


What You Need to Know


What are the symptoms of COVID-19?

The following symptoms may appear 2-14 days after exposure.

  • Fever
  • Cough
  • Shortness of breath

How does the virus spread?

This virus was first detected in Wuhan City, Hubei Province, China. The first infections were linked to a live animal market, but the virus is now spreading from person-to-person. It’s important to note that person-to-person spread can happen on a continuum.

The virus that causes COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in some affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.

What is the difference between the Coronavirus, Flu, and Allergies?

Coronavirus

  • Fever
  • Cough
  • Shortness of breath
  • Breathing difficulties

Flu

  • Fever is common
  • Dry cough
  • Quick onset
  • Headache
  • Sore throat
  • Fatigue
  • Sometimes a runny nose
  • Sometimes diarrhea

Allergies

  • Runny nose
  • Sneezing
  • Red, swollen eyes
  • Itchy eyes
  • Itchy nose
  • Tickle in the throat
  • Rarely a fever

 Who is at higher risk for developing COVID-19?

Older adults (60 +), pregnant women, and people who have severe underlying chronic medical conditions like heart or lung disease or diabetes seem to be at higher risk for developing more serious complications from COVID-19 illness. Please consult with your health care provider about additional steps you may be able to take to protect yourself.

What steps should you take to protect yourself and others?

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Put distance between yourself and other people if COVID-19 is spreading in your community.
  • Stay home if you are sick, except to get medical care.
  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

What to do if you believe you may be infected?

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing:

  • Stay home: People who are mildly ill with COVID-19 are able to recover at home. Do not leave, except to get medical care.
  • Avoid public areas and public transportation.
  • Separate yourself from other people in your home and limit contact with pets and animals.
  • If you have a medical appointment, call your doctor’s office, and tell them you have or may have COVID-19. This will help the office protect themselves and other patients.

For additional information, visit the Centers for Disease Control and Prevention and the World Health Organization.

For Harris County Residents: 

Phone number: (832) 927-7575

*This number is 9 a.m. – 7 p.m., everyday 

For City of Houston Residents: 

Phone number: (832) 393-4220 

Monday-Friday: 9 a.m. – 7 p.m. 

Saturday: 9 a.m. – 3 p.m.